LUBA Distribution Ltd primarily provides household products to retailers across the UK incl. Harrods, Lakeland, Ocado, Boots, WH Smith, Amazon VC, QVC and many more. If you are a retailer, please click HERE or scroll down to the retailer section.
If you are a consumer
Consumers
Next Working Day Delivery
All orders over £100 qualify for Free 48 hour delivery, and all orders over £150 qualify for Free Next Working Day Delivery to the UK Mainland.
Please ensure your order is placed by 14:00. Orders placed over the weekend, a public holiday or on Friday after 14:00 will be processed on the next working day.
We will always endeavour to dispatch all orders swiftly to facilitate next working day delivery. However, we cannot account for any delays incurred by the courier.
Lowest Price Promise
We check our prices regularly to ensure we offer the best prices to you and save you having to hunt for the best deal. However, if you do find the same item selling for less at any other UK retailer, we will try our best to match the price.
90 Day Money Back Guarantee
You have the right to return any unused purchased item within 14 days of receipt under UK Consumer Rights law. In addition to your legal rights, we offer an extended 90 days return windows to all purchases placed on our website. To take advantage of our extended returns policy we request for the items to be returned unused, in the original packaging with all instruction manuals and accessories. The item can be taken out of its original packaging but must be repackaged as received and in original condition.
EU and Worldwide Delivery
EU: As Brexit has made cross-boarder trade difficult for consumers, all EU customers can place their order with www.luba.de to ensure a smooth and local shopping experience without worrying about import duties & taxes. The price you see on the website is what you pay, just like you are used to.
Worldwide: We can supply orders to pretty much every country across the globe. We will automatically remove the 20% UK VAT off the purchase price at checkout. Please note that many countries will charge import duties & taxes.
Top 10 reasons to choose LUBA Distribution for an ultimate shopping experience:
- Trusted by thousands of customers with an average of 5.0 Star reviews on Google, Amazon & Facebook! We place great value in customer satisfaction.
- All purchases & warranty promises are backed by our partner LUBA GmbH, with over 60 years of trading history.
- Lowest Price Guarantee – we will endeavour to match any UK retailer
- Free UK Delivery on all orders order £100
- 90 Day Return Policy
- We are official UK importer & service provider for many premium brands such as Angel Juicer, Blendtec, Brod & Taylor, Easygreen, Excalibur & hawos.
- The UK’s largest distributor dedicated to premium small kitchen appliances – We specialise in premium goods only in order to provide you with the very best products and expert advice.
- Experts in the Products we sell – All products have been tried, tested and approved by us. Our business thrives on the repeat business from our premium retailers who demand only the best products on the market.
- Protecting your private information with highest level of website security technology available – we use 128 bit SSL certificates to secure all your information and very latest payment processing technology from PayPal, Amazon Pay and Barclaycard Merchant Services
- Excellence in Customer service – speak to our expert team in the UK Mon – Fri, 8am – 5pm, or email us and we’ll get back to you within 24 hours guaranteed!
- Specialist Technical and Repair team – in the event that you need a repair our specialist repair team aim to have your product fixed and returned to you within 24 hours! Over 95% of repairs completed the same day thanks to large spare parts inventory and highly skilled repair staff.
Retailers
The below applies to all retailers purchasing on our website. If you are a consumer, please review the consumer section above.
Next Working Day Delivery
All orders over £300 qualify for Free 24 hour delivery within the UK Mainland – regardless whether we ship to you directly or to your customer.
Please ensure your order is placed by 14:00. Orders placed over the weekend, a public holiday or on Friday after 14:00 will be processed on the next working day.
We will always endeavour to dispatch all orders swiftly to facilitate next working day delivery. However, we cannot account for any delays incurred by the courier.
Customer Satisfaction Guarantee
We know you value your customer’s satisfaction and endeavour to do everything to make their experience exceptional. That’s why we offer specialist advice to your staff as part of our free training package, free advice hotline as well as the UK’s fastest and highest rated small kitchen appliances repair service!
365 Day Money Back Guarantee
While as a retailer you do not have a 14 days return windows like end consumers do under UK law. We offer a 90 days return windows to all purchases placed on our website. To take advantage of our extended returns policy we request for the items to be returned unused, in the original packaging with all instruction manuals and accessories. The item can be taken out of its original packaging but must be repackaged as received and in original condition. There is a 10% restocking fee within the first 30 days, 25% restocking fee within 90 days and 40% restocking fee within 1 year.
EU and Worldwide Delivery
EU: As Brexit has made cross-boarder trade difficult for consumers, as a LUBA Distribution Ltd Retailer, you can place an order with www.luba.de to ensure a smooth and local shopping experience for your customers without worrying about them having to pay import duties & taxes.
Worldwide: We can supply VAT-free orders to pretty much every country across the globe. Please note that many countries will charge import duties & taxes that your customer may need to pay upon receipt.
Top 10 reasons to choose LUBA Distribution for an ultimate B2B experience:
- Trusted by hundreds of businesses, we place great value in customer satisfaction.
- All purchases & warranty promises are backed by our partner LUBA GmbH, with over 60 years of trading history.
- We aim to have 100% of our products in stock 100% of the time. Your accurate forecasting is greatly appreciated to help with this.
- Free UK Delivery on all B2B orders order £300
- 365 Day Return Policy
- We are official UK importer & service provider for many premium brands such as Angel Juicer, Blendtec, Brod & Taylor, Easygreen, Excalibur, hawos, PATCH & STRAP.
- The UK’s largest distributor dedicated to premium small kitchen appliances – We specialise in premium goods only in order to provide you with the very best products and expert advice.
- Experts in the Products we sell – All products have been tried, tested and approved by us. Our business thrives on the repeat business from our premium retailers who demand only the best products on the market.
- Protecting your private information with highest level of website security technology available – we use 128 bit SSL certificates to secure all your information and very latest payment processing technology from PayPal, Amazon Pay and Barclaycard Merchant Services
- Excellence in Customer service – speak to our expert team in the UK Mon – Fri, 8am – 5pm, or email us and we’ll get back to you within 24 hours guaranteed!
- Specialist Technical and Repair team – in the event that you need a repair our specialist repair team aim to have your product fixed and returned to you within 24 hours! Over 95% of repairs completed the same day thanks to large spare parts inventory and highly skilled repair staff.
Who are we?
LUBA Distribution Ltd is based in the beautiful city of Nottingham, UK, with extra support staff in Germany to ensure you can expect a response even on most bank holidays. With over 60 years of B2B experience, the family run LUBA GmbH in Germany has established itself as a global distributor of over 1000 high quality small domestic appliances from premium brands such as Blendtec, KitchenAid, Jura, Vitamix, Bosch, Graef, Stöckli, Panasonic hawos, Brod & Taylor, Bianco, Tribest, Kenwood, Philips, Delonghi and many many more. To provide you the best post-Brexit service imaginable across the UK, LUBA Distribution Ltd was formed in 2016 with a permanent office & warehouse in Nottingham. All electrical appliances we offer through LUBA Distribution Ltd come with British power plugs.
Shipping
Our main warehouse in Nottingham has over 5,000 square feet, with further warehousing in London for multi pallet orders to ensure we always carry the stock you need. We aim to ship all orders the same day received before 2pm.
Distribution 2.0
Have you noticed how customers seem to always get the best shopping experience? So did we and invested huge sums into digital.
With our online catalogue, online inventory level indicator, B2B online shop, Electronic Data Interfaces with your shop systems, automatic tracking information notifications and the ability to update your account details online are just a few of the features we offer you to make your life easier. We have staff across the UK so one of our field managers can demonstrate products at your facilities for ultimate convenience. This means you always have a local LUBA staff member to assist you.
Brands
We are the exclusive distributor in the UK for a range or brands and are also have brand management exclusive distribution agreements with: Blendtec, Brod & Taylor, hawos & PATCH. We also distribute products from various other brands through umbrella agreements. See the LUBA GmbH product catalogue for the full range of products.
Mission
With a large emphasis on retailer satisfaction, we place high value on getting you the stock when you need it, in the quantity you require and at a price point that supports your operation. We’ve specialised in the electrical & cookware retail market and as such can supply you with your core stock requirements and support you in your sales events. Whether you are an electrical retail store or a department store, we pride ourselves being able to cater to you via our warehousing operations in London, Nottingham as well as a backup warehouse in Germany.